Privacy Policy for

This document lets you know exactly what information we collect from you, what data we can observe as you use the service, and how we use that information.

The Service is an online service based on the Matrix protocol and focused on social networking. It is accessible online at the domain and various subdomains, and accessed through the Circles app or another Matrix client. The service is provided by FUTO Holdings Inc. (“FUTO”). This Statement of Privacy applies to use of the Circles app as well as via other clients, and this statement governs data collection and usage. By using the service (the “Service”), either on the web or through an app, you consent to the data practices described in this statement.

What Data Do We Collect, And How Do We Collect It?

In order to provide you with products and services offered, FUTO may collect personally identifiable information, such as your:

As a result of your using the app, we may also collect the following information from your device:

When you use the service to communicate with other users, the app’s built-in end-to-end encryption prevents us from reading the contents of your messages. However, we can observe the following “metadata” about the way you communicate on the service:

What Data Do We Not Collect?

FUTO does not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information. We do not need or want to know your race, sex, age (as long as you’re over 18), gender, religion, income, medical history, or most other private and personal aspects of your life. As long as you’re a real human being of sufficient age to use the service, we are happy to have you on board.

FUTO does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you may not create an account. If we learn or have reason to suspect that a user is under the age of 18, we will close the child’s account.

Although FUTO does not request or intentionally collect any sensitive personal information, we realize that users might share this kind of information in an encrypted message on the service. In such cases, the service’s built-in end-to-end encryption would prevent FUTO from accessing the message contents. FUTO cannot collect any information from the contents of an encrypted message or an encrypted attachment, unless an authorized recipient of the message first reports the message to us as inappropriate and provides us with the corresponding decryption key(s).

FUTO does not collect any information on your use of other web sites or other apps besides those provided by FUTO. Unlike other social platforms, we never use third-party cookies or web trackers that follow you around the web. That would be creepy.

How Will We Use Your Data?

FUTO collects and uses your personal information solely to operate and deliver the services that you have requested. We may use your personal information as follows.

To communicate with you:

To deliver the service to you:

To operate the service:

Sharing Information with Third Parties

FUTO does not sell, trade, rent or lease its customer lists to any third parties. Not ever.

FUTO may share data with trusted partners to help deliver the service, for example to send you email or text messages. All such third parties are prohibited from using your personal information except to provide these services to FUTO, and they are required to maintain the confidentiality of your information.

Under extreme circumstances, FUTO may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FUTO or the site; (b) protect and defend the rights or property of FUTO; and/or (c) act under exigent circumstances to protect the personal safety of users of Circles, or the public.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

Changes to this Statement

FUTO reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

FUTO welcomes your questions or comments regarding this Statement of Privacy. If you believe that FUTO has not adhered to this Statement, please contact us at:

FUTO Holdings Inc
1044 Liberty Park Dr
Austin, Texas 78746 USA

Version 1.3

Effective as of Feb 5, 2024